Privacy Policy

Last Updated: 2025/01/19

Pixel Jaw LLC (“we,” “us,” or “our”) operates this iOS application (the “App”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use the App.

1. Scope of this Privacy Policy

This Privacy Policy applies to all information collected through the App, including any related services or tools. By using the App, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

2. Information We Collect

• Personal Information
  • Name and Email Address: We collect your name and email address if you log in with Google, Facebook, or Apple.
  • Chat Logs: The App may store chat messages between you and mentors if such functionality exists.
  • Approximate Location Data: We collect approximate regional location data for analytics and advertising purposes.
• Non-Personal Information
  • Device Information: We may automatically collect device information (e.g., device model, operating system, unique device identifiers).
  • Usage Data: We may collect information about how you interact with the App (e.g., pages or features accessed, time spent).

3. How We Collect Your Information

• Directly from You: When you log in through social sign-ins (Google, Facebook, or Apple), we obtain certain account information.
• Automatically: We use software development kits (SDKs) such as Google Firebase and AWS-related SDKs to track usage analytics.
• Third-Party Services: We integrate with AWS Bedrock AI model providers (specifically Anthropic’s Claude) to process user chats. These third-party services may receive and process your data on our behalf.

4. Purpose of Collecting Your Information

We use your information to:

• Provide, operate, and maintain the App’s functionality (including chat features).
• Process analytics and metrics to improve user experience and optimize our App.
• Deliver targeted or contextual advertising (if applicable).
• Communicate with you regarding updates, security alerts, and account-related notices.
• Comply with legal obligations and respond to lawful requests by public authorities.

5. Data Retention

Retention Period: We retain user data, including email, name, approximate location, and chat logs, until the user specifically requests deletion.

Deletion Requests: If you request deletion of your personal data (see Section 6 below), we will delete or anonymize it within 120 days. During this period, your data may still reside on backup or archival media.

6. Your Rights and Choices

• Access, Correction, and Deletion:

  You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@pixeljaw.com. We will respond to your request in accordance with applicable data protection laws (e.g., GDPR).

• Right to be Forgotten / Data Portability (GDPR):

  If you reside in a region where GDPR applies, you may exercise your “right to be forgotten” or request data portability. Please email support@pixeljaw.com and specify your request.

• Opt-Out of Analytics or Advertising:

  You can typically disable or limit certain analytics/advertising features by adjusting device settings or limiting ad tracking on your device.

7. Children’s Privacy

We do not impose specific age restrictions on users of the App, and therefore, we may inadvertently collect personal information from children under the age of 13 (or under the age of 16 in certain jurisdictions). If you believe that a child has provided us with personal data without parental consent, please contact us at support@pixeljaw.com. We will take steps to delete such information promptly.

8. Data Security

• Storage: Your data is stored in AWS services (e.g., AWS DynamoDB).
• Encryption: We rely on AWS’s default encryption protocols at rest and in transit to protect user data.
• Security Measures: We take reasonable steps to secure your personal data against unauthorized access or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

9. International Data Transfers

Location of Servers: Your data is stored and processed in the AWS US region.

GDPR Compliance: For users located in the European Economic Area (EEA), we implement appropriate safeguards (such as contractual obligations or standard contractual clauses) when transferring data to servers located outside the EEA, as required by GDPR.

10. Third-Party Disclosures

• Service Providers: We may share information with third parties who provide services on our behalf, such as analytics (Firebase) and AI processing (AWS Bedrock, Anthropic’s Claude).
• Advertising Partners: We may share or use data for advertising purposes if applicable.
• No Sale of Data: We do not sell personal information to data brokers or marketing agencies.

11. Cookies, SDKs, and Tracking

• SDKs Used: We use Firebase and AWS SDKs for analytics and crash reporting.
• Targeted Advertising: We may display ads that use aggregate or pseudonymous data to deliver relevant content. You can usually opt out of certain ad tracking by adjusting your device or platform settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App or on our official website (if applicable), indicating the latest revision date. Your continued use of the App after such changes constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to submit a request regarding your personal data, please contact us at: